Is Your Client Experience Holding You Back?

Client experience is everything 😍

From the moment a client lands on your sales page to the moment they check out.

They should feel a sense of "wow - this is easy & I'm SO excited for this." 😌

Not only does this make the experience amazing for them, 👉🏻 it keeps them coming back.

And we LOVE client retention around here!

A couple of things to ask yourself about your client experience are:

1) Do I have a proper welcome sequence when someone buys my offer?
2) What am I providing my client with DURING the time duration of the offer?
3) If I were the client, would this feel easy to me to figure out?

As an OBM, one of the main things I help my clients with is increasing their retention through their client experience.

I put myself in the buyers shoes and ask those important questions to ensure we keep everything simple & streamlined.

Because a confused buyer will not buy. A confused consumer will not return. 🙅🏻‍♀️

And that's what we try to avoid.

🔥Another quick tip if you're not sure your client experience is up to par - ask your people! Provide a feedback form, offer up a small token of appreciation, and get their honest feedback so you can improve!

Ps - if you're curious about your client experience & how it could be improved, I offer strategy calls where we can dive deep into that subject - just shoot me a DM 😘